Consumer Class Action Claims Administration
Your trusted administrator for even the most complex consumer class action matters.
Contact UsKroll has the experience, technology, and expertise to handle all types of consumer class action settlements, including financial, insurance, automotive, product liability and data breach.
As a neutral administrator, we ensure transparency regarding settlement requirements, brand protection and stakeholder expectations. Our team has considerable experience administering cases related to the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) and has developed several proprietary techniques to address the unique challenges associated with consumer settlements.
Work with a Leading Consumer Class Action Claims Administrator
Given the complexity of consumer class actions and the high visibility that often comes with these cases, an experienced claims administrator is an essential component to ensuring successful settlement administration. Plaintiff and defense attorneys alike routinely choose.
Kroll Settlement Administration given our record of accomplishments and reputation for accuracy. When you work with our consumer class action team, you receive expert advice from highly experienced industry professionals who often foresee potential issues before they occur, saving time and money.
Expert Consumer Class Action Notice Media Services
Paramount to the successful administration of any consumer matter is having a highly effective and targeted media program. Our notice media team uses top research and evaluation criteria in the advertising industry, providing industry-accepted and legally defensible methods for demographics, targeting and overall measurement. We provide case-specific, multi-channel media planning, implementation, coordination, and analysis, including the latest in social media strategies such as leveraging influencers and brand ambassadors. Learn more about our comprehensive, in-house class action claims administration services.
Contact us to schedule a consultation regarding consumer class action settlement administration.
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Cyber Risk
Incident response, digital forensics, breach notification, managed detection services, penetration testing, cyber assessments and advisory.
Yahoo! Inc. Customer Data Security Breach Litigation
- $117.5 million settlement
- Over 1.3 million claims filed
- Over 924 million notices sent
- Over 194 million class members globally
Firearm Accessory Consumer Matter
- 213 million digital notice impressions
- Over 2,100 inbound calls
- 86% notice campaign reach
Fitzhenry-Russell et al., v. Keurig Dr. Pepper, Inc.
- Extensive claims made settlement
- Over 160,000 claims filed
- 123,000 notices mailed
- Approximately 78% reach across the U.S.