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Kroll supports our clients at each stage of their settlement, from drafting and planning communications to full-service class action administration. Our in-house services, coupled with our industry-leading security standards and proprietary technology platforms, provide you with peace of mind that your case will be handled with expert oversight. Our team has assisted clients across diverse industries and has successfully administered several high-profile, complex settlements, many involving fraud loss reimbursement or complex regulatory considerations.

Quick, Accurate, Comprehensive Data Breach and Privacy Notification

Data breach and privacy matters require efficiency and accuracy in both legal notice and administration. With our comprehensive services all handled in-house, our clients count on us for quality, speed, and security.

  • Breach Notification
    With Kroll’s data breach notification team, you will have the support you need to get the right information to the right people at the right time. We will work closely with you to optimize speed and deliverability, while also reducing unnecessary notification costs. Learn more about our identity theft and breach notification services.
  • Class Member Notification
    From mass mailings to targeted media programs and ad campaigns, we provide scalable solutions to meet your specific needs.
  • Custom Websites
    Our technical staff develops and hosts customized, updatable websites to provide accurate and timely communication with class members.
  • Contact Center Services
    Our in-house call center can establish a dedicated toll-free phone line with interactive voice response (IVR) messaging and provide highly-trained live agents and customer service representatives with multi-lingual capabilities.
  • Claim Filings
    Class members involved in a data breach class action settlement can be understandably sensitive to how a claim is filed. Our team offers several ways to connect with class members and provides secure ways for class members to file their claim.
  • Credit Monitoring and Repair
    In the wake of a data breach, credit monitoring and repair are often necessary services. Through Kroll and other third-party products, we offer these services as part of the administration.
 

Learn more about our full suite of class action administration services here.

Industry-Leading Data Security Standards

Data security is a critical priority for us. Our clients rely on Kroll’s reputation for providing a highly secure technology environment for these complex and sensitive matters. We maintain a well-controlled and secure servicing environment to protect the confidentiality, integrity and availability of collected information. Our team puts both physical and digital barriers in place, protecting settlement and class member data while following the highest regulations for data protection. We adhere to HIPAA compliance and enforce multiple policies surrounding data security and employee acknowledgment of sensitive materials.

Best-in-Class Processes Ensure Quality Control

Data breach and privacy settlements can mean large class sizes and high volumes of claims. Our proprietary technology platform is highly scalable, and our stringent quality assurance processes ensure the accuracy of claims data. These controls are incorporated throughout the entire administration process and prior to issuing a final report to verify the validity of recognized claim amounts, the implementation of plans of allocation and the accuracy of remaining deficient and rejected claims.

Contact us to plan the successful administration of your data breach settlement.

Related Team

Connect with us

Randall Burkholder
Randall Burkholder
Managing Director
Settlement Administration
New York
Phone
Angela Ferrante
Angela Ferrante
Managing Director
Settlement Administration
New York
Phone
Robert DeWitte
Robert DeWitte
Senior Director
Settlement Administration
Chicago
Phone
Lori L Castaneda
Lori L. Castaneda
Senior Director
Settlement Administration
San Francisco
Phone
Mark Rapazzini
Mark P. Rapazzini
Senior Director
Settlement Administration
Silicon Valley
Phone
James Prutsman
James R. Prutsman
Senior Director
Settlement Administration
Philadelphia
Phone
Lynn Gatto
Lynn Gatto
Director
Settlement Administration
Phone
Hollie Spicer
Hollie Spicer
Director
Settlement Administration
Chicago
Phone

See all servicesStay Ahead with Kroll

Valuation

Valuation of businesses, assets and alternative investments for financial reporting, tax and other purposes.

Compliance and Regulation

End-to-end governance, advisory and monitorship solutions to detect, mitigate and remediate security, legal, compliance and regulatory risk.

Corporate Finance and Restructuring

Comprehensive investment banking, corporate finance, restructuring and insolvency services to investors, asset managers, companies and lenders.

Cyber Risk

Incident response, digital forensics, breach notification, managed detection services, penetration testing, cyber assessments and advisory.

Environmental, Social and Governance

Advisory and technology solutions, including policies and procedures, screening and due diligence, disclosures and reporting and investigations, value creation, and monitoring.

Investigations and Disputes

World-wide expert services and tech-enabled advisory through all stages of diligence, forensic investigation, litigation and testimony.

Business Services

Expert provider of complex administrative solutions for capital events globally. Our services include claims and noticing administration, debt restructuring and liability management services, agency and trustee services and more.

Brey et al. v. Gamestop Corporation

  • Large claims made settlement with multiple forms of relief
  • Over 2 million notices mailed
  • 1.29 million class members
Brey et al. v. Gamestop Corporation