Automotive Class Action Claims Administration
Industry-leading automotive class action settlement administrator with over 50 years of experience.Contact Us
Kroll has extensive notice and administration experience with large-scale, high-profile automotive settlements. We understand the complexities and challenges involved with these cases and have successfully administered class actions involving allegations of defective engines, seat belts, frames, and other components of a vehicle, as well as deceptive or fraudulent marketing.
Clients rely on our class action team to serve as a neutral third-party to ensure transparency regarding settlement requirements, brand protection and stakeholder expectations.
What Do Automotive Class Action Administration Services Include?
We provide the following comprehensive services, and more:
- Pre-settlement consulting
- Vehicle owner data services
- Vehicle identification number (VIN) lookup services for class members
- Industry leading notice media
- Website design and IT support
- Customizable contact center
- Escrow and distribution, including electronic disbursements
Learn more about our full suite of in-house class action services.
Keep up with Changing Regulations and Protect Against Reputation Damage
Our team stays current with the Federal Motor Safety Standards enforced by the National Highway Traffic Safety Administration (NHTSA), and we have considerable experience with cases related to NHTSA regulations. We know this landscape inside and out and can proactively consult with you on the changing laws and how they can impact your settlement administration.
Our full-service in-house media team provides superior notice programs for automotive class action settlements that involve multi-channel media, are rooted in analytics, validated by third parties and are highly defensible in court. We actively manage and monitor campaigns to protect against ad fraud and safeguard brand reputation.
Contact us to learn more.
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In Re: Volkswagen Marketing, Sales Practices, and Product Liability Litigation
- $14.7 billion settlement
- Over 946,000 vehicle owners impacted
- Multi-faceted action involving multiple relief components
Brian Warner et al., v. Toyota Motor Sales, USA
- $3.4 billion settlement
- Over 2 million notices mailed
- 1.5 million vehicles affected
Simerlein v. Toyota Motor Corporation
- Ongoing claims made settlement with multiple forms of relief
- Over 1.2 million notices mailed
- Achieved over 94% class reach