Security Risk Management

Investigations and Reviews

Helping to build public trust with independence, expertise, and credibility.

Law enforcement agencies depend on the public’s confidence in their competence and integrity. But as a result of the intense scrutiny applied to law enforcement today, amplified by the constant stream of negative media reports, that confidence is more fragile than ever. It can easily be shaken in the aftermath of highly publicized violent encounters with citizens or repeated complaints alleging civil rights violations, excessive use of force, sexual harassment, hiring improprieties, and other misconduct.

Often, the best way to help restore the public’s confidence and to allay its concerns is through an independent investigation or review by a credible third party.

Due to its unparalleled expertise, experience and reputation for independence, Kroll is frequently retained by government officials at the local, state and federal levels to review and evaluate law enforcement practices and procedures, and to investigate patterns of alleged misconduct and specific incidents.

Law enforcement agencies, including state and city police departments and university and hospital police forces, also look to Kroll for an objective review of their practices and procedures, and assurances that their operations meet the highest standards and best practices.

For more than 40 years, Kroll has used an evidence-based approach to reviews and investigations. We review policies and procedures, examine and analyze statistical data, interview relevant personnel, and develop a comprehensive understanding of the facts on the ground.

Kroll is also adept at interpreting statistical data to address issues such as potential bias in policing. Our reviews, for example, can include valid samples of arrests, citations, pedestrian and traffic stops to determine if a lawful justification existed for the initial encounters and was not based upon an individual’s race, ethnic origin, gender, age, sexual orientation, religion, or income status.

We also work with law enforcement agencies to formulate strategies on how to improve practices and procedures, and promote an internal culture of transparency, legitimacy, fairness, collaboration, inclusion, diversity, and innovation. Our goal is to help improve your agency’s performance and its relationship with the communities you serve. 

Kroll’s professionals include former federal prosecutors and law enforcement officials with major metropolitan police forces who bring a wealth of experience investigating sensitive matters. Crucially, they also bring subject matter expertise in a range of areas, including use of force, diversity and recruitment, internal affairs, policies and procedures, training, and community engagement on police organizational management, urban policing, and special events policing.

Why Kroll
  • Deep bench of law enforcement expertise covering key specialties, including use of force, community engagement, diversity, transparency, and internal affairs
  • Credibility with law enforcement officials and the public
  • Adept at making recommendations to improve policies and procedures
  • Experience producing investigative reports for public consumption
  • Extensive network of experts in crucial areas such as mental health and psychology


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