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Loan Administrative Services

Exceptional client service and a proactive approach for successful loan agency administration.

As a trusted loan agency administrator, we serve as administrative or facility agent for both bilateral and syndicated loan transactions—one of the core pillars of our service offering.

We provide seamless support across the full lifecycle of a transaction, acting as administrative agent for newly originated facilities as well as stepping in as successor administrative agent for existing transactions where the incumbent agent is resigning.

We deliver exceptional client service with a proactive, detailed‐driven approach to support the smooth execution and ongoing success of every loan transaction. Our loan agency administration team oversees debt facilities throughout the loan lifecycle, manages calculations, interest payment dates and cash flows, facilitates amendments and waivers, and ensures timely distribution of borrower information.

 

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Our Loan Lifecycle Management

 
  • Same-day Know Your Customer (KYC) processing across all participants
  • Review of finance documentation
  • Integration of administrative duties from credit agreements into our loan system for seamless loan processing
  • Administration of initial funds flow/funding mechanics and processing of applicable funding notices
  • Ongoing lifecycle management of loans, including calculation of amounts due under each loan, rollovers, processing of drawdowns and distribution of applicable loan notices for borrowers and lenders
  • Payment receipt and fund distribution on each payment date
  • Management of waivers, amendments and consent processes under finance documents
  • Tracking and monitoring financial information undertakings and lender communication through web-based portals
  • Processing and tracking of assignment transfers and related reporting
  • Management of all lender and borrower communications

Kroll combines operational precision with responsive service, giving borrowers, lenders and investors confidence in a loan administrator that keeps transactions compliant, transparent and on schedule.

Frequently Asked Questions

The administrative agent is the representative of the lenders and is the primary point of contact between the lenders and the borrower(s) of a loan. It provides the borrower with a single point of contact for the day-to-day administration of loan facilities and sharing of communication and correspondence, such as financial reporting requirements.

The role of the agent is multifaceted and includes general loan administration key duties such as interest calculations of the loans, management of payment activity of deal closings, drawdowns, debt service activities and general loan administration such as waivers, consents and amendments. The agent’s duties are administrative and mechanical in nature, serving as a conduit between both sides with no fiduciary responsibility.

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