Business Support Solutions

Advanced solutions to support our clients' most complex administrative and project management needs while streamlining costs and promoting efficiencies.
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Kroll works with law firms, banks, large corporations, agents and issuers to provide a myriad of technology-enabled global business support services, including scalable workflow management solutions, managed services for high-volume claim and document collection, contract and management system review, strategic communication solutions, legal research, complex noticing, and business process outsourcing.

Leading cloud-based technology
Unmatched efficiency, accuracy and speed in execution
Unique ability to scale communication center up or down for each case
Reviewed, abstracted, and organized tens of thousands of contracts

Our Services
  • Business process outsourcing services for managing private assets including private shares, private bonds and other private claims related to restructuring transactions
  • Highly targeted notice media solutions for global audiences through our in-house, nationally recognized media team, leveraging best-in-class media research, technology, and digital and multimedia innovation
  • Workflow management solutions to improve current business processes, including company onboarding and know your customer (KYC) management
  • Cryptocurrency services including the administration of SEC-mandated rescission claim processes to collect and validate token holder claims for repayment of their purchase price
  • Contracts and critical data review under tight deadlines
  • Custom contract management tools to update antiquated document archives
  • Compliance review of contracts and management systems against internal, regional and industry requirements
  • Global Strategic communication services including call center capabilities, crisis communications services and media consulting for complex legal matters
  • Comprehensive disbursement services including opening bank accounts, issuing cash payments via check, wire, ACH or digital payment, soliciting and validating taxpayer identification numbers and more
  • Research related to complex legal matters
  • Hosted virtual meetings


Why Kroll Business Support Solutions

Scalable, Technology-Enabled Managed Services

Our advanced business support solutions are completely customizable. Depending on our clients’ needs and the level of complexity involved with each engagement, we can quickly scale our services up or down to increase efficiency and provide cost-savings.

Workflow and Private Asset Management Technology Platform

Our proprietary platform, Kroll Business Connect, is built on modern technology that helps to eradicate manual and other inefficient activities by centralizing the workflow within a single cloud-based, collaborative environment for all stakeholders in real-time.

For Compliance teams it provides a new solution for streamlining the workflow of KYC/onboarding processes while easily integrating with any compliance system you may already have deployed.

For Loan Agency teams it offers the first cloud-based platform that truly brings together all administrative matters and communications between agents, borrowers, and lenders into one single ecosystem.

Unrivaled Data Security and Technology

Through our industry experts, our innovative, proprietary technology platforms, and our unrivaled data security measures, we drive accuracy, efficiency and cost savings while providing unlimited scalability. Our clients can have the utmost confidence when working with us on their most complex and sensitive matters.

Restructuring Administration

End-to-end restructuring administration services provided by unrivaled experts and technology.

Issuer Services

Recognized market leader with unique expertise to deliver global, tech-enabled solutions for liability management transactions, restructurings, and corporate actions of any complexity.

Agency and Trustee Services

Leading experience in syndicated, bi-lateral and direct lending transactions in the bond and loan markets.

Settlement Administration

Kroll is the leader in complex settlement administration providing end-to-end expertise for class actions, mass torts, and regulatory and government administrations.

Government Solutions

Industry leader providing U.S. state agencies with data-driven compliance and recovery solutions through proprietary technology.