Wed, Apr 1, 2020

COVID-19 Immediate to Long-Term Business Continuity Planning

The spread of coronavirus (COVID-19) has resulted in an unprecedented disruption to businesses globally. The situation is dynamic and changing daily. The following consolidated list explains how the Security Risk Management (SRM) practice of Kroll, a division of Kroll can assist firms globally in the immediate to long-term future with business operations impacted by COVID-19. Guidance on which level of support your business might need will be taken into consideration dependent upon the status of outbreak in your region.

Immediate and Short-Term Support
Medium-Term Support
  • Provide restructuring support to companies that will face challenging circumstances to minimize business disruption. 
  • Assist in the development of a threat management program to receive, investigate, assess, collate, mitigate and track potential issues involving disgruntled current and former employees, investors, subcontractors, etc. 
    • Provide operational security services (i.e. residential security, executive protection, protective surveillance, etc.) and threat management services for executives and business leaders as needed following the delivery of personally impactful information (i.e. income cuts, downsizing, office closure, bankruptcy, etc.). Continued in perpetuity as needed.
Long-Term Support
  • Assist the organization in evaluating their COVID-19 response and protocols to address any identified shortfalls. Assess other business continuity and crisis management capabilities (i.e. civil unrest, criminal targeting, terrorism, natural disaster, etc.) to mitigate future business impact. 
  • Provide “change management” consulting to assist businesses with new operating security norms, and crisis and threat management.
  • Help to develop a well-documented and staffed crisis management team. Provide and conduct training and tabletop exercises.
  • Conduct security assessments of sites and facilities with an emphasis on security operations, systems, and policies and procedures taking into account the new norms as it relates to health screenings.

View our resource center for our additional guidance.

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Stay Ahead with Kroll

Security Risk Management

Helping clients anticipate and respond to a myriad of facility, operational and employee security challenges.

Resilience Consulting

Risk management is at the core of resilience, and for over 40 years, Kroll has been on the front lines managing risk for clients across diverse industries around the world.

Business Continuity

Our Security Risk Management team’s experience in delivering a full scope of risk management and resiliency solutions, including crisis management, business continuity, disaster recovery, security, and emergency preparedness, demonstrates the value and depth we provide to companies.

Crisis Management and Emergency Response

Our vetted consultants, business partners and in-house leadership allow us to quickly dispatch expert, on-site assistance for any emergency.

Crisis Management and Emergency Response Plans

Organize, draft and implement emergency preparedness and emergency action plans that reflect the crisis management policies of your organization.

Crisis Management and Emergency Response Training

Are your processes scalable, repeatable and consistent to address all risks? Ensure that your organization has the holistic training in place to respond with confidence in the event of an incident.


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