Michael James

Michael James

Managing Director

Michael James is Managing Director in the Sales and Use Tax Services practice, based in Washington, D.C.

Michael has over 25 years of leadership experience in tax consulting, compliance, technology and process improvements.

Michael has expertise in sales and telecommunications tax consulting, compliance and implementing process improvements and automation.

Michael launched and led indirect tax compliance outsourcing services for a Big Four firm with clients located throughout the U.S., Puerto Rico and Canada. He has advised and serviced clients on projects including those involving nexus studies, VDAs, audit support, multi-state tax research, recovery of overpayments, exposure analysis, notice remediation and other complex sales and use tax issues for clients domiciled in the US and abroad.

His strong technology background is invaluable as he is able drive opportunities to embed technology into processes to improve the efficiency and accuracy of returns. In addition, Michael has managed and built tax data warehouses, built audit trackers and reserve management tools, developed tax data analytics and dashboards and managed other process improvement projects.

Prior to joining Kroll, Michael served as Indirect Tax Managing Director at PricewaterhouseCoopers LLP (PwC). He serviced companies across industries of different sizes ranging from Fortune 500 to start-ups. These industries include retail, technology, manufacturing, pharmaceuticals, entertainment and telecommunications. Prior to PwC, Michael was a senior tax consultant at Verizon Communications and before that, he served as Vice President of Finance and Accounting at a franchisor, Dynamark Security Centers, Inc.



Tax Services

Built upon the foundation of its renowned valuation business, Kroll's Tax Service practice follows a detailed and responsive approach to capturing value for clients.

Sales and Use Tax Services

Kroll provides a comprehensive suite of sales and use tax services to assist companies in complying with its sales and use tax obligations.

Valuation Advisory Services

Our valuation experts provide valuation services for financial reporting, tax, investment and risk management purposes.