The Forrester WaveTM: Customer Data Breach Notification and Response Services, Q3 2015 report evaluates the six most significant services providers on 23 criteria. Kroll is proud to have been named a Leader in the report for its strong current offering, strong strategy to address current and future market needs, and experience supporting megasize customer data breaches.
“We are honored to achieve the highest score possible for the criteria listed above,” said Lapidus. “We believe this is further testament to the unparalleled level of expertise our team members bring to every aspect of our diverse set of services – from the most basic notification letter to the most complex investigation.” - Brian Lapidus, practice leader for Kroll’s Identity Theft and Breach Notification
Kroll received the highest score possible for a number of current offering criteria, including:
- Notification mailings
- Call center
- Identity monitoring and remediation
- Incident assessment and forensics
- Security assessment and incident response planning
In the strategy category, Kroll also received the highest score possible for employee subject matter expertise as well as, in the market presence category, for verticals and geographies.