Identity Theft Restoration

Kroll provides your breach population with direct access to investigative experts for live support and best practice advice, as well as identity restoration should they become victims of identity theft.

Contact us
/en/services/cyber-risk/notification-monitoring/identity-theft-restoration service

Identity monitoring services are great tools for individuals impacted by a breach, but they can’t deliver the same kind of reassurance and customized advice one gains from speaking with an expert. The last thing you want is to leave your affected employees, members, students or customers alone to deal with the potential consequences of a breach of data that you were responsible for protecting – especially in the event that those consequences lead to identity theft.

Live support when consumers have questions

How reassuring would it be to know that you could pick up the phone and speak directly with your doctor at the first twinge of pain or sign of a cold? That’s the kind of reassurance Kroll provides your breach population, as they can pick up the phone and speak with a knowledgeable licensed investigator who can directly address their specific situation - someone whom they can establish a relationship with should they ever experience identity theft. We investigate the suspicious activity and offer recommendations and best practice advice while directly assisting the individual.

In-depth identity theft restoration when consumers become victims

Identity theft can be a nightmare that the average consumer is ill-equipped to deal with. Luckily, Kroll’s licensed identity theft investigators are available as your partners for identity theft restoration – restoring compromised identities to pre-breach status, and preserving faith in your business.

In order to best assist individuals impacted by a breach, Kroll’s licensed investigators receive intensive training that enables them to provide individuals with the tools they need to combat any form of identity theft or fraud. Our investigators have ability to do the majority of the work required to restore an identity on an individual’s behalf, helping them gain the peace of mind that comes with knowing the most experienced identity theft restoration professionals are on the case.

Our investigators will:

  • Explain the identity theft restoration process to ensure the victim understands his or her rights and responsibilities
  • Investigate and resolve complicated trails of fraudulent activity
  • Issue fraud alerts for the victim with the three consumer credit reporting agencies, the Social Security Administration, the Federal Trade Commission and the U.S. Postal Service
  • Prepare appropriate documentation, from dispute letters to defensible complaints
  • Work all identity theft issues until they have been verifiably resolved with all the organizations impacted including financial institutions, collections agencies, check clearinghouse companies, landlords, property managers, and government entities

With Kroll, you’re not leaving impacted individuals alone to clean up a mess that could jeopardize their financial security. Individuals facing identity theft will be in the hands of trained security professionals, and your company will be remembered for having provided real help every step of the way.

Related Team

Connect with us

David White is EMEA Leader
David White
Global Head of Breach Notification, Cyber Risk
Identity Theft and Breach Notification
Jason N Smolanoff
Jason N. Smolanoff
President, Cyber Risk
Cyber Risk
Los Angeles
Benedetto Demonte
Benedetto Demonte
Chief Operating Officer, Cyber Risk
Cyber Risk
New York
Andrew Beckett
Andrew Beckett
Managing Director
Cyber Risk
Paul Jackson
Paul Jackson
Regional Managing Director, Asia-Pacific
Cyber Risk
Hong Kong

See all servicesStay Ahead with Kroll


Valuation of businesses, assets and alternative investments for financial reporting, tax and other purposes.

Compliance and Regulation

End-to-end governance, advisory and monitorship solutions to detect, mitigate and remediate security, legal, compliance and regulatory risk.

Corporate Finance and Restructuring

Comprehensive investment banking, corporate finance, restructuring and insolvency services to investors, asset managers, companies and lenders.

Cyber Risk

Incident response, digital forensics, breach notification, managed detection services, penetration testing, cyber assessments and advisory.

Environmental, Social and Governance

Advisory and technology solutions, including policies and procedures, screening and due diligence, disclosures and reporting and investigations, value creation, and monitoring.

Investigations and Disputes

World-wide expert services and tech-enabled advisory through all stages of diligence, forensic investigation, litigation and testimony.

Business Services

Expert provider of complex administrative solutions for capital events globally. Our services include claims and noticing administration, debt restructuring and liability management services, agency and trustee services and more.


Q4 2021 Threat Landscape: Software Exploits Abound

Feb 16, 2022

by Keith WojcieszekLaurie Iacono George Glass


2021 Data Breach Outlook – “Under-attacked” Industries Feel the Heat 

Jun 15, 2021

by David WhiteHeather Williams


Kroll Ransomware Attack Trends – 2020 YTD

Oct 06, 2020

by Devon AckermanKeith Wojcieszek Laurie Iacono


Cyber Criminals are Cashing in on Coronavirus – How Safe Are You?

Sep 22, 2020

Press Release

Gartner Names Kroll a Representative Vendor for Managed Security Incident and Event Management

Jan 09, 2023

Press Release

Kroll Expands Partnership with CrowdStrike for Advanced Cybersecurity Offerings

Nov 10, 2022

Press Release

Kroll Adds Complimentary $1 Million Incident Protection Warranty to Managed Detection and Response (MDR) Service

Oct 26, 2022


Chief Financial Officers Ignoring Cyber Risk Worth Millions of Dollars According to Kroll Report

Sep 13, 2022


KAPE Intensive Training and Certification

Online Event Apr 13 - Dec 07, 2023 | Online Event


Q4 2022 Threat Landscape Virtual Briefing: Tech. and Manufacturing Targeted As Ransomware Peaks for 2022

Online Event Feb 15 - Feb 16, 2023 | Online Event