Operational Consulting
Strategic initiatives that align the legal department’s corporate-driven goals with its internal management agenda.
Strategic services to help companies improve the management of the legal and compliance department. Our focus is typically on operations improvement, efficiency, and effective management of legal and regulatory risks. We work closely with legal departments to help them develop efficient and executable plans designed to support corporate goals.
Our objective is to position the General Counsel and legal operations team as a key contributor to corporate success by doing the following:
- Understanding the core vision and strategies of the client organization, and then crafting a vision and strategic initiatives that align the legal department’s client-facing goals with its internal management agenda
- Designing a departmental structure that enables the organization to best service its clients while creating clear lines of authority and responsibility
- Standardizing key processes across the department and leveraging technology to improve decision-making, track workflows, eliminate inefficiencies, and establish accountability
- Assisting with mature outside counsel and vendor management
- Establish metrics and reporting strategies to monitor and communicate achievement internally and externally
Our Process
Strategy
Our approach to strategic planning is to identify the core vision and strategies of the client organization, and then craft a vision and strategic initiatives that align the department’s client-facing goals with its internal management agenda. Each initiative includes key success factors to measure results and communicate achievement internally and externally. We drill down to specific activities and prioritize each into short, medium- and long-term objectives and work with you to leverage our project management skills, capitalize on momentum and demonstrate progress.
People
We develop optimal organizational structures that enable legal departments to best serve their clients while creating clear lines of departmental authority.
Our focus is on developing an optimal departmental structure that enables the organization to best service its clients while creating clear lines of authority and responsibility. We compare the existing staffing mix to the ideal organizational structure, create a migration plan, develop job descriptions and performance criteria, and clearly link the new organizational structure to key stakeholders. Information, Management and Governance (IMG) works with your organization on staff utilization, analyzing the delegation of tasks to the lowest possible level competent to perform the work.
Processes
We help the client to standardize key processes across the legal department. This improves decision-making, eliminates inefficiencies, and establishes accountability.
Standardizing key processes across the Department is key to improving decision-making, tracking workflows, eliminating inefficiencies, and establishing accountability. We are experts in every aspect of case management and can work with you to implement best-in-class processes for law department leaders. Most importantly, our metrics approach to process will enable you to estimate time, effort or hard dollar savings and benchmark to peer organizations if desired.
Technology
We implement technology solutions that support the execution of departmental goals. Common solutions include matter-centric and connected solutions.
Our team has deep experience in the implementation of a wide variety of technology tools that departments use to improve efficiency and effectiveness, including matter management, electronic invoicing, document management, contract management, discovery management, lit holds, corporate secretary, legal service requests and portals. We help you perform a needs assessment, define your selection criteria, select the appropriate tools and implement the tools.
End-to-End Kroll Advisory and Consulting Services
In today’s complex business world, clients require advisers who will challenge the possibilities of legal service delivery and approach matters through an innovative mindset and smarter ways of working. At Kroll we recognize the client nuances in an ever-intensifying legal landscape, and are committed to providing an optimal and comprehensive offering. Talk to an expert today.
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