Kroll Appoints Karen Higgins-Carter as Chief Information and Technology Officer

New York, NY – Kroll, the leading independent provider of global financial and risk advisory solutions, today announced that it has appointed Karen Higgins-Carter as Chief Information and Technology Officer, effective June 1, 2026.

Ms. Higgins-Carter is a well-respected CIO, board director and technology advisor who has built her career scaling cutting-edge technology capabilities to drive business performance. She brings deep experience across financial and global professional services, most recently serving as Executive Vice President, Chief Information and Digital Officer at Gilbane Building Company, and Chief Information Officer at Webster Financial Corporation. She also previously held senior technology roles at MUFG Union Bank, Bridgewater Associates and JPMorgan Chase.

“With a proven ability to scale platforms, modernize infrastructure, leverage AI and deliver measurable business outcomes, Karen brings the background and leadership Kroll needs at this stage in our evolution,” says Jennifer Huntington, Chief Operating Officer, Kroll. “With our continuing expansion, it is more critical than ever that our technology organization operates as a driver of innovation, growth and performance. We are excited to welcome Karen to the team.”

Ms. Higgins-Carter has consistently driven revenue growth and margin expansion by delivering industry-leading innovation in partnership with clients, modernizing platforms and deploying AI and data capabilities in complex, highly regulated environments. She has led large global organizations and is recognized for building high-performing teams, developing talent and improving execution at scale to optimize client partnerships and business outcomes.

“I am thrilled to join Kroll at such an important moment for enterprise technology and for professional services firms,” says Karen Higgins-Carter, Chief Information and Technology Officer, Kroll. “As professional services become increasingly tech-enabled, Kroll is well-positioned to build on our strong tech stack and translate our technology, data capabilities and expertise into meaningful outcomes for clients and the business.”

Ms. Higgins-Carter also brings a board-level perspective, advising CEOs and directors on how emerging technologies impact business models, risk and long-term value creation. She currently serves on the boards of International Money Express, Inc. and Otsuka Pharmaceutical Companies (U.S.). She brings a disciplined, pragmatic leadership style and is known for bringing together senior stakeholders, fostering open dialogue and helping organizations move forward with discipline and confidence.

About Kroll
As the leading independent provider of financial and risk advisory solutions, Kroll leverages our unique insights, data and technology to help clients stay ahead of complex valuation demands. Kroll’s team of more than 6,500 professionals worldwide continues the firm’s nearly 100-year history of trusted expertise spanning risk, governance, transactions and valuation. Our advanced solutions and intelligence provide clients the foresight they need to create an enduring competitive advantage. At Kroll, our values define who we are and how we partner with clients and communities. Learn more at kroll.com.

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