ALM Intelligence Pacesetter Research – Cybersecurity Services 2020

ALM analyzed 18 cyber security market leaders across legal, insurance, technology and management consulting segments and identified Kroll as a Pacesetter.

The ALM Pacesetter Research methodology evaluates market leaders against five core criteria:

• Business model
• Value proposition
• Service delivery
• Client enablement
• Brand eminence

Providers whose aggregate score is 85 and above qualify as an ALM Pacesetter. In this research, elements of three criteria are weighted due to their importance in achieving competitive differentiation in cyber security services: ecosystem and innovation (business model) and risk management (service delivery).

Kroll, a division of Duff & Phelps, earned the highest marks on Business Model, thanks to its unique approach: “focused on maintaining an elite team of security professionals” that are “fully engaged in helping clients coordinate the services within their broad ecosystem of law firms, insurance providers, and managed security services providers (MSSPs).” It also ranked the highest on Value Proposition, in which ALM recognized the value of its “global, end-to-end cyber risk offering that supports the entire incident lifecycle: incident response, eDiscovery, notification, monitoring and proactive services.”

Kroll also earned high marks for service delivery, with ALM stating that “Kroll’s professionals are the Navy Seals of incident response. They are global, mobile and organized in their tactical response to cyber incidents. For example, they are familiar with the legal holds of multiple jurisdictions and will ensure forensic evidence for possible litigation is collected during and after an emergency response.”

This year’s recognition follows Kroll’s recognition as a Vanguard Leader in The ALM Vanguard: Cybersecurity Consulting 2019, reinforcing the impact of Kroll’s end-to-end cyber risk solutions in an increasingly complex cyber security environment that demands rapid response, actionable intelligence and effective governance. A summary version of the report is available for download on this page.