On January 3, 2022, CareMetx, LLC, a leading technology-enabled hub services and adherence company focused on improving patient access and adherence to specialty medications, completed the acquisition of Human Care Systems, Inc. (HCS), a company focused on helping patients adhere to and benefit from pharmaceutical and biotechnology products. Its flagship offering is Resilix®, a proprietary technology platform that delivers a personalized treatment experience for patients.
The Transaction Advisory Services practice of Kroll served as buy-side financial advisor to CareMetx in connection with the transaction.
CareMetx, LLC, is a leading technology-enabled hub services and patient adherence platform facilitating patient access and adherence to specialty medications. Serving pharmaceutical, biotechnology and device manufacturers, CareMetx leverages digital eServices integrated in a cohesive platform to promote efficiency in the healthcare ecosystem and remove barriers for patients and providers. CareMetx is committed to delivering compassionate advocacy to patients, decision-making data, and confidence-building insight to manufacturer clients. Headquartered in Bethesda, Maryland, and with over 700 employees, CareMetx serves more than 80 specialty drug brands.
About General Atlantic
General Atlantic is a leading global growth equity firm providing capital and strategic support for growth companies. Established in 1980, General Atlantic combines a collaborative global approach, sector-specific expertise, a long-term investment horizon and a deep understanding of growth drivers to partner with great entrepreneurs and management teams to build market-leading businesses worldwide. General Atlantic has more than 175 investment professionals based in New York, Amsterdam, Beijing, Greenwich, Hong Kong, Jakarta, London, Mexico City, Mumbai, Munich, Palo Alto, São Paulo, Shanghai and Singapore.
About The Vistria Group
The Vistria Group is a Chicago-based private investment firm focused on investing in middle-market companies in the healthcare, education, and financial services sectors. Vistria’s team is comprised of highly experienced operating partners and private equity executives with proven track records of working with management teams in building innovative, market-leading companies.
About Human Care Systems
Human Care Systems is the treatment experience company. Its Resilix platform is purpose-built for biopharma Patient Services and delivers visibility and control over the full set of patient services touchpoints. Resilix delivers a seamless patient experience including coordination among phone, field, reimbursement, and digital touchpoints. At its core, Resilix is built to optimize the experience for each user: patient, caregiver, healthcare professional, phone, field, reimbursement, and fulfillment. These user experiences directly impact initiation, adherence, persistence, and outcomes.