On October 22, 2019, Enghouse Systems Limited (TSX:ENGH) ("Enghouse") announced its acquisition of Paris-based Eptica S.A. ("Eptica" or "the Company"), a leading cloud-based provider of multi-channel customer engagement software powered by artificial intelligence (AI).
Technology M&A Practice, served as the exclusive financial advisor to the shareholders of Eptica.
Steve Sadler, Chairman and CEO of Enghouse, commented: "Eptica provides an important entry point into the French market for organic and acquisitive expansion. We are very pleased to welcome Eptica’s customers and employees to the Enghouse Interactive organization."
Olivier Njamfa, Founder and CEO of Eptica, added: "We are delighted to join Enghouse, and look forward to growing with access to Enghouse products and through acquisitions. We can combine the Eptica product suite with the complementary Enghouse contact center product into an effective solution for this market."
About Enghouse
Enghouse is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a more diverse enterprise software company through strategic acquisitions and managed growth within its business sectors: Contact Center, Networks (OSS/BSS) and Transportation/Public Safety. Enghouse shares are listed on the Toronto Stock Exchange (TSX:ENGH).
About Eptica
Eptica provides brands with conversational and collaborative solutions powered by AI that enhance digital customer experience. Eptica transforms digital relationships between brands and individuals into meaningful conversations improving daily life for everyone. These meaningful conversations drive customer experience and create business value.
Rory O'Sullivan
Managing Director and Co-head of Kroll’s Technology M&A Practice
London
