Kroll Notification Navigator
Effective third-party breach management helps reduce claim complexity and cost.
Kroll’s third-party breach management platform cuts through the complex logistics of coordinating breach notification for a compromised entity and the consumer-facing organizations with which they work.
Watch this video to see how we help clients navigate through the complexities of breach notifications with third parties.
With Several Stakeholders, Third-Party Breaches Require Thoughtful Solutions
Compromised entities have an obligation to notify individuals in close coordination with their consumer-facing clients.
Consumer-facing organizations need to be informed of the exposure, opt-in to the regulatory or individual notice.
Consumers want to understand personal impact and how to better protect themselves.
Effective Third-Party Breach Management Helps Reduce Notification Complexity and Costs
Kroll provides the technology and expertise to communicate with clients, collect opt-in decisions and exchange data files and letter templates on a simple to use platform that provides a defensible audit trail.
Key Benefits and Features
Preparation
- Consultation – Kroll Relationship Managers consult with client and counsel, and confirm data ownership and appropriate users
- Optional Branding – Facilitate the co-branding of the third-party portal
- Document Storage – Portal that provides third-parties access to helpful documents shared by client and counsel
- Flexible Onboarding – With Kroll facilitating the onboarding of data owners, this allows them to seamlessly create portal accounts and review data in real time
Defensible Process
- Kroll-supplied tailored email or letter notification to impacted third-parties and end users
- Systematic collection of opt-ins and other preferences
- Trackable and auditable engagement with third parties
Digital Simplicity
- Easy to use workflows for fast decision making and data review
- Facilitates opt-in for notification to end customers and regulatory authorities
- Intuitive and customizable SaaS platform
Kroll Expertise
- Use of Kroll's industry leading breach response teams, trained in secure data handling
- Experts at finding efficiency and simplicity in scale
- Benefit of Kroll's expertise and best practices to maintain brand reputation during breach communication
Execution
- Opt-in Management – Portal allows decision-makers to opt into notification to the end consumers
- Authority Notification Preparation – Provides simple forms to third-party decision makers that enable notifications to regulatory authority
- Online Data Review – Portal allows third-party decision makers to review and edit contact information for end consumers
Reporting
- Third-Party Reporting – Utilizing a defensible audit trail, we provide client and counsel details on notification, opt-in and data review during the execution phase
- Consumer Reporting – Providing clients and counsel with details on consumer notification, call center and monitoring activation rates
