Identity Theft and Breach Notification

Services include drafting communications, full-service mailing, alternate notifications.
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Kroll’s data breach notification solutions – from drafting compliant letters, to full-service mailing help, to alternate notifications for large breaches – take the burden off your organization. 

With Kroll’s data breach notification team, you’ll have the support you need to get the right information to the right people at the right time. We will work closely with you to optimize speed and deliverability while also reducing unnecessary notification costs.

Our breach notification specialists have assisted clients across diverse industries with their notification responsibilities. As such, we understand how different industries–especially highly regulated ones–have distinct obligations and varied levels of risk. We’ll help you and your counsel draft data breach notices so that your messages are timely, cost-effective, and appropriate to the sensitivity of the data and audience involved.

Kroll offers templates and direct assistance to make the process of drafting a notification letter easier for the organization and their legal counsel. This can be used as a starting point for customization to ensure the letter meets all standard requirements while still addressing the needs of each affected party.

You and your legal counsel can rely on Kroll’s reputation for delivering positive messaging tailored to the impacted audience that explains the data breach event while preserving brand integrity. We’ll leave the individuals impacted by your breach feeling confident and protected – knowing that if identity theft or fraud does occur, our licensed identity theft investigators will be there to help them handle the situation quickly and effectively.

If sending notification letters isn’t appropriate or possible, Kroll offers alternative notification methods. Working with your legal counsel, PR/communications, or other members of your response team, Kroll can facilitate distribution of email notifications or public notifications in instances where contact information is not known, or the population is too large for print notification. Kroll can build a website to help facilitate the notice to the public and to assist in monitoring services enrollment.

In an increasingly treacherous cyber security landscape, it’s always best to be prepared for a data breach. With Kroll, you can be confident that experts are standing by to partner with your company’s leadership and your legal counsel – putting you in the best defensible position in the event of a data breach.

Key Areas

Increased Cyber Resilience with a Cyber Risk Retainer

Kroll delivers more than a typical incident response retainer—secure a true cyber risk retainer with elite digital forensics and incident response capabilities and maximum flexibility for proactive and notification services.

Identity Theft Restoration

Kroll provides your breach population with direct access to investigative experts for live support and best practice advice, as well as identity restoration should they become victims of identity theft.

Data Breach Notification Letters

Kroll will work with your team to implement a personalized, plain-language notification letter that provides pertinent information and maintains message control.

Pharmaceutical Recall Notifications

Kroll's expertise handling large-scale notifications for highly regulated industries helps you increase efficiencies and meet regulatory requirements.

Credit Monitoring

Credit monitoring can be a powerful tool to offer in the wake of a data breach. Kroll provides a monitoring alert system that’s backed by the expertise of our licensed investigator team.

Identity Monitoring

Kroll’s unique combination of identity monitoring services can detect more types of identity theft than credit monitoring alone, providing practical help to combat identity theft and fraud.