Shilpa D’Souza is a managing director in the Business Services practice, based in Mumbai. Shilpa’s career spans over 18 years mainly in outsourcing and captive industry migrating workflows to remote teams and working with businesses on process improvements and efficiencies.
In her current role at Kroll, Shilpa serves as part of the leadership team within our Business Services practice and is responsible for expanding and overseeing the business unit’s operations in the APAC region, including India and the Philippines.
Before joining our Business Services practice, Shilpa was part of Kroll’s internal global business services team and was instrumental in building out Kroll’s firm-wide operations in India.
Prior to joining Kroll, Shilpa was the Director of Operations at Integreon Managed Solutions, provider of legal and business outsourced services to corporations and law firms worldwide.
Shilpa holds a master’s degree in finance from SVKM's Narsee Monjee Institute of Management Studies.