Heather Williams is an associate managing director in the Cyber Risk practice of Kroll, based in the Nashville office. Heather’s nearly 15 years of industry knowledge is leveraged to guide advancements within our breach notification, identity theft and cyber risk product offerings as she helps to position and grow our capabilities across the globe.

Able to see the immediate and long-term implications of a decision, Heather excels at positioning a product as a resource for her clients now and as the market evolves. She understands business needs and how best to balance them with market requirements, while delivering a solution to fit the unique scenario or crisis that a client is facing.

Professional Experience
  • Handled some of the largest data breach incidents of the past decade, in which she advised clients on service offerings to address even their most complex, global response and regulatory needs. Managing breaches that span 5 continents, Heather has been an integral part of more than 3,500 reportable data loss incidents affecting millions of consumers worldwide.
  • Led a product management team that tripled in size over five years. Her team of product management professionals worked to ensure the appropriate implementation of unique technology solutions designed to support a seamless global response effort. Taking an idea from hypothesis through to product launch has found Heather at the helm of identifying use cases, leading pricing and terms discussions, testing and launching new solutions on numerous occasions.
  • Architected multiple international distribution channels in B2B, B2C and B2B2C markets, delivered via SaaS platforms with geographically-specific features.
  • Instrumental in establishing Kroll’s strategic partnerships aimed at driving holistic service offerings for international markets, Heather uses market intelligence programs to help partners understand their unique market and product needs while preserving brand integrity to their affected population.
  • Uses industry expertise to focus on personal cyber security for key stakeholders within a client’s organization, influencing products that empower VIPs to monitor and secure their identity. 

 
Publications

 
Education and Certifications
  • B.A. from Simpson College in Corporate Communications, a Minor in Marketing.
  • Certified in Pragmatic Marketing
  • Completed finance and accounting courses from Vanderbilt University in Nashville, Tennessee.

 
Memberships
  • Member of International Association of Privacy Professionals (IAPP)
  • Member of Women in CyberSecurity (WiCyS )
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Other Areas We Can Help

Credit Monitoring

Credit Monitoring

Holistic solution for data loss events, including facilitating access to credit reports and credit monitoring.

Credit Monitoring
Cyber Risk: The New Due Diligence Frontier, Identity Monitoring

Identity Monitoring

Identity monitoring services that can detect more types of ID theft than credit monitoring alone.

Identity Monitoring
Pre-Closing MAE/MAC to Post-Closing M&A Purchase Price Disputes

Identity Theft Restoration

Access to investigative experts for live support, best practice advice, and identity restoration.

Identity Theft Restoration

Insights

Compliance

AMF and CSSF Regulatory Update – Third Quarter 2021

Compliance
Cyber

KAPE Quarterly Update – Q3 2021

Cyber
Cyber

Tracking Exchange Online Powershell Access Into Microsoft 365 Environments

Cyber
Cyber

Key Takeaways From the NIST Ransomware Risk Management Profile

Cyber

News