The IDC MarketScape Analyzed 14 Incident Readiness Service Providers Worldwide and Named Kroll a Leader
Named a leader in the IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment, Kroll was recognized for its portfolio of incident readiness testing and assessment capabilities fueled by frontline incident response expertise and depth of its services.
The MarketScape evaluated 14 organizations that offer incident readiness services worldwide and have a minimum revenue of $25 million in incident readiness and/or response, considering how well aligned their current capabilities are with customer needs and how well the vendors’ future strategy aligns with what customers will require in three to five years. In all, 20 criteria were part of the evaluation, including innovation, functionality, delivery, pricing, cost competitiveness, and customer service.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
Given Kroll’s end-to-end cyber risk solutions, its extensive response, readiness, and notification capabilities, the report states that “Organizations of all sizes that value an incident readiness provider with deep forensic capabilities, and strong regulatory and legal capabilities, should consider utilizing Kroll.” IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment (Doc# US46741420).
Notable capabilities were highlighted in Kroll’s Cyber Risk Retainer and notification services, Kroll CyberClarity360, which assesses third part cyber-risk, data-mapping and asset inventory exercises and the Data Protection Officer consultancy service.
Kroll was also recognized for the following strengths:
- Kroll handles more than 2,700 incidents annually, and the related experience and insights are fed into incident readiness services
- Clients can take advantage of regulatory and legal knowledge to inform cyberdecisions
- Kroll clients praised the company's assessment capabilities in areas of risk, network architecture, and vulnerabilities
- A critical infrastructure client noted that Kroll is a "trusted advisor" for cybersecurity planning
Global Incident Readiness Survey 2021
The IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment also includes a survey of over 500 security leaders, delivering insight into areas in which spending has increased, the prevalence of incident response retainers, the role of cyber insurance policies, and even the most popular attack scenarios for incident response tabletop exercises.
An excerpt of the report is available for download on this page.