The Forrester Wave™: Customer Data Breach Notification and Response Services, Q4 2017

What should you look for in a strategic partner for data breach notification and response services?

Named a “Leader” in The Forrester Wave™: Customer Data Breach Notification and Response Services, Q4 2017 report, Kroll earned high marks for delivering on core breach response capabilities and beyond.

Published by Forrester Research, a global research and advisory firm, the report evaluates seven of the most prominent notification and response service providers on 18 criteria organized under three primary areas – current offering, strategy, and market presence. The report aims to help security and risk professionals select the right partner for their pre-breach planning needs as well as breach notification and response efforts.

According to the report, “Vendors that can best prepare and guide clients, provide a smooth response, and innovate on their response and customer protection offerings position themselves to … grow a reputation for successful response.”

Kroll received the highest scores possible in several categories, including Customer Protection, Customer Experience, and Client Experience. Further, the report declares Kroll “is capable of being a one-stop shop for multiple services relating to breach response, from forensic investigations to support for clients in litigation issues.”

Grant P. Duncan, CIPP/US 
Director - Cyber Security and Breach Notification
T - +1 212.833.3444
Email Grant

Austin Jeffers
Director – Cyber Security and Breach Notification
T - +1 312.639.5866
Email Austin

Greg Brown
Director – Cyber Security and Breach Notification
T - +1 619.243. 6870
Email Greg

Laine Jones
Director - Cyber Security and Breach Notification
T- +1 713.392.8780
Email Laine

Brian Lapidus
Practice Leader, Identity Theft and Breach Notification
T- +1 615.577.6770
Email Brian

Forrester Wave Q4 2017

The Forrester Wave™: Customer Data Breach Notification and Response Services, Q4 2017 2017-12-08T05:00:00.0000000 /en/insights/publications/cyber/forrester-wave-report-q4-2017 /-/media/kroll/images/publications/thumbnails/customer-data-breach-notification.jpg publication {78D3F940-BF08-40FB-A7F6-B55FB2D9165B} {BFB3FCA2-C3BE-42CF-8A4B-F761BFAEC095}
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