Business Intelligence and Investigations
Providing firms with investigative expertise to help resolve conflict.Business Intelligence and Investigations
Former Assistant Commissioner, Chief Security Officer for U.S. Customs and Border Protection and Senior Leader with Washington, D.C. Metropolitan Police Department; to Also Play Integral Role in Kroll Law Enforcement and Public Safety Consulting Practice
Kroll (“the Company”), a global leader in risk mitigation, compliance, security, and incident response solutions, today announced the appointment of Matthew Klein as a Managing Director in the Washington, D.C. office of Kroll’s Investigations practice. Klein will also be an integral member of Kroll’s newly launched Law Enforcement and Public Safety Consulting practice. For more than 27 years, Klein has served with distinction in senior national security and law enforcement roles in federal and municipal government. He brings deep experience in compliance monitoring, anti-corruption programs, supply chain security, border/port control and security, emergency preparedness, crisis management and response, multi-agency security coordination, tactical police operations, use of force issues, and internal investigations.
“Throughout his career, Matt has demonstrated an exceptional ability to take on complex challenges in quite diverse fields and consistently deliver successful outcomes,” said William Nugent, Regional Managing Director, North America, for Kroll’s Investigations practice. “His depth and breadth of experience dovetails extremely well with Kroll’s holistic approach to helping our clients solve problems and mitigate risks with integrated, multidisciplinary services. Matt is an expert at leading collaborative partnerships, and I look forward to the excellent results that he and our teams across Kroll will achieve for our clients.”
“I am so pleased to welcome Matt to Kroll,” said David Fontaine, Chief Executive Officer of Kroll and its parent, Corporate Risk Holdings. “Matt is an extraordinary individual and proven leader. He is a doer who has been entrusted with solving large and complex problems, and he has produced outstanding results at every stage of his professional career. With deep experience in matters that span anti-corruption, supply chain risk management, port and border control, law enforcement, and crisis management, Matt brings a wealth of knowledge and insight that can aid our clients across the globe to address the security and risk challenges that they are increasingly facing on a daily basis.”
Mr. Klein said, “My career with the Department of Homeland Security and the D.C. Metropolitan Police Department has given me a clear understanding of the damage that can be caused by a lack of planning for major events, by hiring the wrong people, or by failing to mitigate potential insider threats. I look forward to bringing my disciplined approach to assessing and responding to these types of vulnerabilities to Kroll’s clients.”
Most recently, Klein served as a senior official in the U.S. Department of Homeland Security (DHS). Specifically, Klein was appointed Assistant Commissioner, Office of Professional Responsibility (OPR) and Chief Security Officer for the U.S. Customs and Border Protection (CBP) Agency. In this role, Klein had direct management responsibility for an office of nearly 700 employees stationed across the United States. He had oversight authority of all CBP operations and personnel – consisting of 60,000 employees stationed around the world, and over 1,200 facilities in the United States, including 328 ports of entry.
His multidisciplinary role at CBP included working closely with senior executives across the entirety of DHS and other federal law enforcement agencies, as well as international partners in the World Customs Organization, on matters relating to supply chain security, anti-corruption, fraud detection, terrorist infiltration, and facility and information security. He often collaborated with stakeholders such as the Office of International Trade, Office Field Operations, the U.S. Border Patrol, and monitored programs such as the Customs-Trade Partnership Against Terrorism (C-TPAT), and various Trusted Traveler and commercial programs.
Klein was also responsible for ensuring compliance with all CBP programs and policies relating to corruption, misconduct, or mismanagement and for executing the internal security, integrity, counterintelligence, and management inspections programs. Reflecting his focus on continuous process improvement, Klein developed and established CBP’s Threat Mitigation and Analysis Division, led the development of the Agency’s first Critical Incident Response branch, and implemented enhancements to the Joint Information Command Management System (JICMS), which tracks all allegations of misconduct by employees and contractors.
Previously, Klein served for 26 years in several senior leadership roles with the Washington, D.C. Metropolitan Police Department (MPD), rising from the rank of patrol officer to Commander (Deputy Chief), Internal Affairs. During his tenure there, Klein oversaw internal investigations of all allegations of serious administrative and criminal misconduct by MPD employees. As director of the Civil Rights and Force Investigations Division, he acted as the MPD’s internal compliance monitor and helped guide the department to attain full compliance with a Memorandum of Agreement and a successful release by the U.S. Department of Justice (DOJ). Klein additionally served as Venues Security Coordinator for the 57th Presidential Inauguration, Commanding Officer of Special Weapons and Tactics (SWAT), and Commander of Recruiting and Background Investigations.
Klein holds a Master of Public Policy degree from the Woodrow Wilson School of Public and International Affairs, Princeton University, and a Bachelor of Science degree in Criminal Justice from the University of Maryland. In addition to serving as an Adjunct Professor of Justice at American University, School of Public Affairs, Klein was a consultant for the Police Executive Research Forum, providing on-site use of force, discipline, training, and accountability technical assistance to several major police agencies.
Joele Frank, Wilkinson Brimmer Katcher
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