Press Releases

Kroll Expands Identity Theft and Breach Notification Business to UK

October 2, 2018

Nearly Two Decades of Experience in Cases Impacting More Than 110 Million People to Support Organisations Subject to New GDPR Breach Notification Mandates

London – October 2, 2018 – Kroll, a global leader in risk mitigation, investigations, compliance, cyber security and incident response solutions, announces the expansion of its industry-recognised Identity Theft and Breach Notification solutions to the UK. Kroll has been providing data breach response and identity theft remediation and restoration services in the United States and Canada since 1999, assisting clients with cases that have affected more than 110 million individuals. David White, based in London, has been named leader of the service line’s expansion to the UK.

“Kroll’s experience managing breach notification for firms of diverse sizes across multiple industries and regulatory regimes will be of particular value to organisations now subject to EU General Data Protection Regulation incident response mandates,” said Brian Lapidus, global leader of Kroll’s Identity Theft and Breach Notification business. “For many organisations in the UK, the GDPR notification requirements will be unknown territory. We have helped hundreds of organisations with the immediate and long-term repercussions of a data breach – maintaining operations, mitigating regulatory action, protecting consumers and preserving brand value – and stand ready to support our clients in the UK and their affected data subjects at every point in a crisis."

David White continues: “We are excited to expand Kroll’s identity theft and breach notification solutions in the UK. The depth and breadth of our in-country resources are built on best practices honed over two decades, but also reflect a unique understanding of the region’s business and regulatory environment. At this seminal stage of GDPR enforcement, Kroll’s time-tested processes will set the bar by clearly demonstrating to all stakeholders – including regulators, data subjects, cyber insurance carriers and the media – the measures our clients have taken to address and mitigate harms caused by a breach."

In 2017, Kroll was named a “Leader” in The Forrester Wave™: Customer Data Breach Notification and Response Services, Q4 2017 report, published by Forrester Research, a global research and advisory firm. The report declared Kroll “is capable of being a one-stop shop for multiple services relating to breach response, from forensic investigations to support for clients in litigation issues.”

Kroll’s data breach and identity theft notification services help clients prepare for the eventuality of a breach, working closely with clients’ staff, legal counsel and cyber insurance carrier, Kroll will assist in primarily four areas: Notification, UK-Based Call Centre Support, Personal Information Monitoring and Identity Theft Restoration.

Kroll’s experience in diverse industries enable it to assist with notification to the most sensitive populations and critical situations. Call centre services are scalable for the largest of breach populations, and can accommodate 40 different languages and dialects. Monitoring services leverage Kroll’s advanced, patent-protected technology to scour the public, deep and dark web for breached information that is then further contextualised by Kroll’s global team of cyber analysts. Individuals impacted by the breach receive direct access to Kroll’s Fraud Specialists, who can consult on concerns, investigate issues and work to resolve confirmed cases of identity theft.

Kroll’s Identity Theft and Breach Notification business is part of Kroll’s global Cyber Risk practice, which offers end-to-end solutions that help clients become more cyber resilient, able to better prevent, detect, and recover from persistent and emerging cyber risks. Organisations interested in learning more about Kroll’s cyber risk solutions, particularly those that will help them prepare for and comply with GDPR requirements, to include our Data Protection Officer Consultancy services, can find information on Kroll’s website here.

About Kroll

Kroll is the leading global provider of risk solutions. For more than 45 years, Kroll has helped clients make confident risk management decisions about people, assets, operations and security through a wide range of investigations, cyber security, due diligence and compliance, physical and operational security, and data and information management services. For more information, visit www.kroll.com.

Duff & Phelps is the global advisor that protects, restores and maximises value for clients in the areas of valuation, corporate finance, investigations, disputes, cyber security, compliance and regulatory matters, and other governance-related issues. We work with clients across diverse sectors, mitigating risk to assets, operations and people. With Kroll, a division of Duff & Phelps since 2018, our firm has nearly 3,500 professionals in 28 countries around the world. For more information, visit www.duffandphelps.com.

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