Background Checks
Kroll's Background Screening division helps companies and government agencies verify the backgrounds and resumes of potential new hires.
For more than 30 years, Kroll has researched job candidates at all levels, from Fortune 500 managers and university coaches to mid-level executives and mailroom personnel.
In background checks, accuracy is critical and Kroll maintains a more than 99 percent accuracy rate by adhering to a strict company-developed Quality Assurance Program, which ensures that information gathered is of the highest quality and accuracy.
What We Do
Kroll has pioneered a secure Internet-based system that collects information from job candidates and provides clients with project updates and final reports. Our proprietary interface is designed for ease of use and scaled to meet each client’s unique screening needs.
Kroll’s Applicant Submission System allows job candidates to fill out a detailed questionnaire online and submit it securely to Kroll. When Kroll’s research is complete, Kroll prepares a report that you can access at a password-protected Web site. Kroll’s 24/7 help desk can provide assistance accessing this information.
Kroll is also focused on finding solutions to automate human resource-related data exchanges, helping keep your costs down and speeding up the time it takes to deliver completed reports. We have successfully integrated with Human Resource Information Systems, applicant tracking systems, and our clients’ own customized recruiting software.
Kroll safeguards our client’s screening programs through:
- A Client-Centric Approach — Our services extend far beyond background screening to true partnership and project management, tailored to fit your needs.
- Industry-Leading Communications — Automated email notifications for completed reports, daily status, and red flag icons to alert you to criminal record findings or discrepancies in employment or academic histories.
- Global Reach — Accurate, actionable information and unrivalled data access through a far-reaching network spanning six continents.
- Quality Assurance — Straight-from-the-source searches, a unique multi-level quality assurance procedure, sophisticated analysis, and a greater than 99 percent accuracy rate.
- Anytime Accessibility — 24/7 online access to your data, including reports in progress.
- Compliance Expertise — A robust, online compliance library, accessible anytime and complete with summaries of the latest regulatory information.
How We Research
Kroll’s background screening team includes specialists in law enforcement, criminal justice, and government service. To conduct a thorough background report, Kroll searches primary sources, (including electronic resources), visits courthouses throughout the country to retrieve and review public documents, and conducts telephone interviews with a job candidate’s professional and personal references.What We Screen
- Address histories
- Civil and bankruptcy records
- Credit reports
- Criminal records
- Driving histories
- Education and employment histories
- Liens and judgment histories
- Media coverage
- Professional licenses and certifications
- Regulatory sanctions (industry-specific)
Our Other Services
Kroll also helps clients avoid costly fines by ensuring that they meet required screening regulations. Kroll’s legal professionals and industry experts can provide updated screening requirements for those in regulated industries such as banking, healthcare, insurance, securities, and transportation.Kroll offers the following fee-based services to assist our clients in developing, implementing, and executing a fair and effective background screening program:
- Disposition Assignment – Using a client’s disposition matrix, Kroll applies a disposition (e.g., Meets Criteria, Does Not Meet Criteria, or Pending Review) to each report. We can then easily implement the disposition assignment through our distinctive integrated and Web-based background screening technology.
Your organization can also elect to outsource the entire FCRA adverse action process to Kroll. By outsourcing this critical step, clients ensure compliance with the FCRA and alleviate time burdens on your internal personnel. Our program will make certain that an applicant who does not meet a client’s criteria is provided sufficient, timely notice and an opportunity to seek a reinvestigation. Through our Internet platform, clients can track the entire Adverse Action process and have access to an archive which chronicles each Adverse Action. For a reasonable fee, Kroll provides two methods that allow clients to outsource this function:
- Adverse Action Service – Clients transfer the entirety of their adverse action process to Kroll. If a disposition of “Does Not Meet Criteria” is assigned, Kroll will automatically initiate the adverse action process. This includes sending out a copy of the background report, consumer summary, and notification letter with instructions on how to seek a reinvestigation. If needed, we will also send out the Notice of Adverse Action.
- Adverse Action on Demand – Clients can direct Kroll to send out the Adverse Action paperwork to individuals for whom you determine need to have this process completed.
