Kroll Experts

Matthew Klein

Managing Director, Investigations and Disputes

North America

Kroll Associates, Inc.
1707 L Street NW, Suite 700
Washington, DC 20036

Matthew Klein is a Managing Director in Kroll’s Investigations and Disputes practice, based in the Washington, D.C. office. Matt is also an integral member of Kroll’s Law Enforcement and Public Safety Consulting Practice. For more than 27 years, Matt has served with great distinction in senior national security and law enforcement roles in federal and municipal government. He brings deep experience in compliance monitoring, anti-corruption programs, supply chain security, border/port control and security, emergency preparedness, crisis management and response, multi-agency security coordination, tactical police operations, use of force issues, and internal investigations.

Prior to joining Kroll, Matt served as a senior official in the U.S. Department of Homeland Security (DHS). Specifically, Matt was appointed Assistant Commissioner, Office of Professional Responsibility (OPR) and Chief Security Officer for the U.S. Customs and Border Protection (CBP) Agency. In this role, Matt had direct management responsibility for an office of nearly 700 employees stationed across the United States. He had oversight authority of all CBP operations and personnel – consisting of 60,000 employees stationed around the world, and over 1,200 facilities in the United States, including 328 ports of entry. His multidisciplinary role at CBP included working closely with senior executives across the entirety of DHS and other federal law enforcement agencies, as well as international partners in the World Customs Organization, on matters relating to supply chain security, anti-corruption, fraud detection, terrorist infiltration, and facility and information security. He often collaborated with stakeholders such as the Office of International Trade, Office Field Operations, and monitored programs such as the Customs-Trade Partnership Against Terrorism (C-TPAT), the Automated Commercial Environment (ACE), Global Entry, and Trusted Traveler programs.

Matt was also responsible for ensuring compliance with all CBP programs and policies relating to corruption, misconduct, or mismanagement; and for executing the internal security, integrity, counterintelligence, and management inspections programs. Reflecting his focus on continuous process improvement, Matt developed and established CBP’s Threat Mitigation and Analysis Division; led the development of the Agency’s first Critical Incident Response branch; and implemented enhancements to the Joint Information Command Management System (JICMS), which tracks all allegations of misconduct by employees and contractors.

Previously, Matt served for 26 years in several senior leadership roles with the Washington, D.C. Metropolitan Police Department (MPD), rising from the rank of patrol officer all the way to the rank of Commander (Deputy Chief), Internal Affairs. During his tenure there, Matt oversaw internal investigations of all allegations of serious administrative and criminal misconduct by MPD employees. As director of the Civil Rights and Force Investigations Division, he acted as the MPD’s internal compliance monitor and helped guide the department to attain full compliance with a Memorandum of Agreement and a successful release by the U.S. Department of Justice (DOJ). Matt additionally served as Venues Security Coordinator for the 57th Presidential Inauguration; Commanding Officer of Special Weapons and Tactics (SWAT); and Commander of Recruiting and Background Investigations.

In addition to serving as an Adjunct Professor of Justice at American University, School of Public Affairs, Matt was a consultant for the Police Executive Research Forum, providing on-site use of force, discipline, training, and accountability technical assistance to several major police agencies. He is also a published author and has been interviewed by a wide range of media outlets on various issues relating to crime trends, safety, and high-profile events.


  • Standards and Guidelines for Internal Affairs: Recommendations from a Community of Practice, co-author; project supported by the U.S. Department of Justice Office of Community Oriented Policing Services, 2009
  • Use-of-Force Investigative Findings, Exploring the Challenges of Police Use of Force, co-author, Whitehurst and Clark, Flemington, NJ, 2005
  • Successful Management for the 21st Century, co-author (Presented at 2002 Economic Crime Summit, May 2002).

Education & Certifications

  • Master of Public Policy, Woodrow Wilson School of Public and International Affairs, Princeton University
  • B.S., Criminal Justice, University of Maryland

Affiliations & Memberships

  • Police Executive Research Forum, Member
  • Federal Bureau of Investigation (FBI) Law Enforcement Online Network, Member
  • FBI Law Enforcement Development Association, Member

Awards & Recognition

  • District of Columbia Mayor’s Award, Outstanding Service, 57th Inauguration of U.S. President, 2013
  • International Association of Chiefs of Police Civil Rights Award, Compliance Monitoring Team Winner, 2005
  • Outstanding Law Enforcement Service Award, Federal Bar Association, District of Columbia Chapter, May 2003


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